Employee Experience (EX) is frequently treated as a Human Resources (HR) function - and that framing is not entirely wrong. There are key elements of EX that HR and people leaders must own. However, confining EX to the HR domain creates a blind spot that operational leaders cannot afford. Before the Employee Value Proposition is felt, before wellness programmes register, the immediate, daily experience of doing the work is what shapes how employees show up, how decisions get

There is a pattern I keep seeing across businesses, from tech start-ups to established family enterprises: the founder becomes the bottleneck. It is clearly on a few minds. While reflecting on my experience in preparation for this post, several articles landed in my inbox. Even Forbes is talking about it. In the early days, survival is heavily dependent on founder input, the late nights, the expertise, the networks that keep the business alive. But as the reputation and brand

Business Tech  published an article in collaboration with Yobi Code  about the increasing burden on companies to adopt technology and evolve their technology, titled More tech: a growing burden for South African businesses . They are right. There is a burden, both financial and cognitive, on businesses in this tech awakening. Large corporates are asking questions about the latest AI-enabled CRM or ERP tools that promise more insight, clarity, hyper-automation and better decis

Non-technical founders are building faster than ever. Tools like Lovable, Base44, and similar “vibe coding” platforms are making it possible for people to turn ideas into products. Apps, websites, and digital customer journeys that previously required large budgets and specialist teams can now be prototyped or launched at a fraction of the cost. In the African context, this is a big deal! Founders are solving uniquely African problems with speed and creativity, without waitin